Connecting Communication
Strengthen your leadership with impact.
Do you want to communicate more powerfully as a leader, even in difficult conversations? In this Connecting Communication training, also known as Nonviolent Communication, you learn to coach with connection and build sustainable relationships within your team or organisation. Discover how empathy, clear language and respectful dialogue become powerful tools for impactful, people-centered leadership.
Wat is verbindende of geweldloze communicatie?
Verbindende communicatie, wereldwijd ook bekend als geweldloze communicatie (ontwikkeld door Marshall Rosenberg), is een methode die gericht is op het versterken van relaties door eerlijkheid en empathie centraal te stellen. In een professionele context helpt deze aanpak om voorbij oordelen en verwijten te kijken, zodat de focus verschuift naar wat er werkelijk toe doet voor een team of organisatie.
De kracht van deze methodiek schuilt in de 4 stappen van geweldloze communicatie:
- Waarneming: Feitelijk observeren wat er gebeurt, zonder oordeel.
- Gevoel: Benoemen wat de impact van deze situatie op jou is.
- Behoefte: Verduidelijken welke universele waarde of behoefte (zoals respect of efficiëntie) aan de basis ligt.
- Verzoek: Een concrete, positieve actie voorstellen om de situatie te verbeteren.
Door deze stappen toe te passen, ontstaat er ruimte voor een shift van 'Ik' naar 'Wij', waarbij weerstand plaatsmaakt voor bereidheid en gezamenlijke resultaten.
Who is this Connecting Communication training intended for?
The Connecting Communication journey is ideal for:
What can you expect from this Connecting Communication training?
In this training, you receive a mix of insights, exercises, and communication tools to strengthen your leadership and impact. You learn to create genuine connection, communicate with empathy and clarity, and lead with a coaching approach grounded in trust and direction. You also learn to handle difficult conversations and conflicts without confrontation and adapt your communication style to others to foster openness and collaboration.
Coaching The Shift’s approach is rooted in organisational coaching: a proven method that enables sustainable behavioral change. In our Nonviolent Communication training, we combine analysis, systemic work, and strategic guidance to break patterns and create space for growth, connection, and coaching leadership.
Part 1: The Fundamentals of Connecting Communication
- Understanding the success factors of connecting communication
- The difference between observation, feeling, need, and request
- The importance of empathy and self-reflection
- Practicing empathic listening and self-empathy
- Integration exercise using your own case
Part 2: From Talking to Aligning
- Being present and listening with full attention and all your senses
- Asking powerful questions
- Refining your observation skills to truly understand what is happening
- Managing your own emotions and those of your conversation partner to increase your impact
- Integration exercise to immediately embed the insights
The Power of – Connecting Communication – in Numbers:
- Organizations with open and empathetic communication achieve up to 25% higher productivity. Employees also feel more engaged and report up to 12 times more job satisfaction. (Pumble, 2023), (Gallup, 2020).
- Teams that connect effectively perform 14% better and experience lower turnover. Good communication strengthens both results and satisfaction (Gallup, 2020).
- Neuroscientific research shows that empathy and active listening increase trust and collaboration (Decety & Yoder, 2016). Investing in connecting communication pays off for every organisation.
Waarom kiezen voor Coaching The Shift?
- CF-Gecertificeerde Expertise: Onze trainers zijn MCC of PCC gecertificeerd, het hoogste niveau wereldwijd.
- Systemische Aanpak: We kijken verder dan woorden; we analyseren onbewuste processen en teamdynamieken.
- Directe Impact: Geen droge theorie, maar hands-on methodieken die je de volgende dag direct toepast in de praktijk.
Your Trainer/Coach with Expertise in 'Building Trust'
At Coaching The Shift, you work with seasoned trainers who are not only ICF-certified (PCC or MCC level) but also masters at quickly building trust with groups and individuals. They provide participants with substantive knowledge while also demonstrating, indirectly, how to create trust in any collaboration. Because our trainers are experienced coaches, they work not only on behavior or competency levels but also on underlying values and beliefs. This way participants learn how to strengthen trust—both in themselves and within their teams, as well as in collaboration with clients and partners.
These clients have already joined us
Clients' Testimony
This was the best session so far — thank you!
At first, I was a bit skeptical, but in the end, I learned many important things. This session really makes you confront yourself and your assumptions about others — and about yourself. Everything was very well structured, and you gave us useful tips and tricks for having a constructive conversation. The session was also interactive, but thanks to the trainers (and the fact that it was a smaller group), it never felt uncomfortable.
I found it very instructive to gain more insight into the different communication styles and how you can adapt your approach to your conversation partner. The distinction between the “learner” and “judger” mindset was also very enlightening.
Het was heel interactief, wat echt verfrissend was—zeker voor een online cursus.
De opleiding was zeer interactief en er was veel ruimte om mijn eigen cases in te brengen. Ik heb er écht veel aan gehad. Merci!!
De meest interessante opleiding die ik al gehad heb - helaas virtueel maar ik ga er zeker mee aan de slag.
FAQ
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