Privacy Policy

At Coaching The Shift, we attach great importance to the protection of your personal data and respect for your privacy. In this privacy statement, we provide a clear and transparent overview of how we handle your personal data.

This privacy statement applies to Coaching The Shift and the authorized personnel working within Coaching The Shift B.V., with registered office in Ostend, Dennenlaan 30, 8400, and enterprise number BE 0653.776.733.

We do everything possible to safeguard your privacy and handle personal data with great care. Coaching The Shift complies at all times with applicable laws and regulations, including the General Data Protection Regulation (GDPR)..

 
Why do we process your personal data?

We process personal data in accordance with the purpose for which it was provided:

  • Informing active customers about similar products via direct marketing (legitimate interest),
  • Providing information about possible security updates of our web applications,
  • Sending newsletters, mailings, and invitations (consent of the data subjects),
  • Performing administration in connection with our collaboration.
 
How do we process your personal data?

General

  • he processed data is limited to the minimum necessary for the purposes for which it is processed.
  • We ask for your consent if it is needed for processing your personal data.
  • We have implemented the necessary technical and organizational measures to ensure the security of your personal data.
  • We do not share personal data with other parties unless necessary for executing the purposes for which it was provided.
  • We are aware of your rights regarding your personal data and fully respect them.

Website 

  • On our website, personal data is collected via the contact form. Required fields include name (first and last name), email address, and reason for contact (message). There is also an option to provide your company name and phone number.
  • We use cookies on our website. More information can be found in our cookie policy.
  • The website contains hyperlinks to websites of other parties. It is possible that websites of other parties also contain hyperlinks to our website. Coaching The Shift is not responsible for the privacy policies of those other parties or their use of cookies.
 
Which personal data do we collect?

Personal identification data: name, first name, address, phone number, mobile number, email, company name, and your VAT number.

 
Retention period of personal data

Coaching The Shift does not retain personal data longer than necessary for the purpose for which it was provided or as required by law. As a general rule, we keep personal data for a maximum of 5 years after last use.

 
Disclosure of personal data to third parties

The data you provide to us may be disclosed to third parties if necessary for carrying out the purposes described above.

For example, we use third parties for:

  • Administration, invoicing, and project follow-up,
  • Managing the internet environment (web hosting, email management, etc.),
  • Preparing and distributing newsletters and invitations,
  • Printing corporate identity materials, etc.

We have made the necessary agreements with these parties to ensure the security of your personal data. We never provide personal data to other parties with whom we have not concluded a processing agreement.

 

Security of personal data

We take appropriate technical and organizational measures to protect your personal data against unlawful processing, including:

  • All persons acting on behalf of Coaching The Shift who have access to your data are bound by confidentiality; all our employees are informed about the importance of personal data protection.
  • We use usernames and passwords on all our systems and use a password manager with a digital password vault.
  • We make backups of personal data to restore it in case of physical or technical incidents.

Coaching The Shift cannot be held liable for any direct or indirect damage resulting from incorrect or unlawful use of your personal data by a third party.

 

Security of login credentials for website, emails, newsletter systems, etc.

Coaching The Shift cannot be held liable for storing login credentials for your website. As a client, you are solely responsible for the use of the website from your computer, IP address and your identification credentials, as well as their confidentiality.

 

Your rights regarding your data

You have the right to access and the right to correct or, in certain cases, delete the personal data we have received from you.

 

Complaints?

If you have a complaint about the processing of your personal data, please contact us immediately. You also have the right to file a complaint with the Data Protection Authority, which supervises privacy protection:

 
Changes to the privacy statement

Coaching The Shift may modify its privacy statement. Any changes will be announced on our website. It is advisable to read this privacy statement regularly for possible updates.