Geert Claeys

As the owner of an SME in the construction sector, the well-being of my employees — both workers and office staff — is essential. They are happiest when agreements are clear and they have a well-structured workday. It’s also important that roles and responsibilities are clearly defined and that communication within the team is well aligned.

Through directly applicable methods, I learned how to achieve my desired goals and make my meetings with my team more results-oriented. It was also very interesting to gain insight into the underlying dynamics within a team and to learn how to deal with them more consciously as a business leader.