Feedback Delivery training
Build an Open Feedback Culture
In every organisation, open and honest communication is crucial for collaboration and growth. Yet tensions often remain unspoken, misunderstandings arise, and teamwork can stall. Giving and receiving feedback still feels challenging and unfamiliar for many.
During the Feedback Delivery Training, you learn to conduct effective feedback conversations and apply them in your daily work. This is not about superficial tips or standard methods, but about concrete skills you can immediately use in practice. You will learn to give and receive feedback constructively, helping to build a feedback culture centered on trust, collaboration, and growth. In doing so, you strengthen not only your relationships with colleagues but also the broader organisational culture and the ecosystem your organisation is part of.
Who is the Feedback Delivery training for?
This Feedback Delivery training is ideal for:
What can you expect?
During this 1-day Feedback Delivery Training, you learn to use feedback conversations as a dialogue—firm on the message, gentle on the person. You practice conversations that create both safety and clarity, discover your personal style, and learn the difference between observation, interpretation, and judgment.
You link feedback to behavior and situations rather than to someone’s character. You also learn how to deliver difficult messages in a way that is heard, while remaining open to receiving feedback yourself. You leave the training with confidence, practical techniques, and a solid foundation for open communication within your team.
Part 1: Fundamentals of Effective Feedback
- The Power of Perception
- Appreciative and Development-Oriented Feedback
- Feedback vs. Criticism
- Structure of a Feedback Conversation
- Integration Exercise
Part 2: From Conversation to Change
- From Monologue to Dialogue
- Handling Emotions
- Exploring Resistance
- Feedback as a Process
- Integration Exercise
The Power of 'Feedback Delivery' in Numbers
1. Feedback Significantly Boosts Engagement
Gallup data shows that 80% of employees who receive meaningful feedback weekly are fully engaged in their work. This clearly demonstrates that regular feedback conversations strongly contribute to engagement—and, in turn, productivity.
Source: Gallup
2. Feedback Culture Doubles Profitability
Organizations with a strong feedback culture achieve up to 2× higher net profit margins and ROI compared to peers without such a culture. Effective feedback conversations therefore impact not only collaboration but also business results directly.
Source: AIHR
3. Continuous Feedback Increases Engagement and Performance
Adobe switched to a continuous feedback model and saw a spectacular 30% increase in employee engagement. This illustrates how frequent feedback conversations—beyond traditional review moments—directly contribute to improved performance and motivation.
Source: Psico-Smart
Your Trainer/Coach with Expertise in Feedback
At Coaching The Shift, you work with seasoned trainers who are not only ICF-certified (PCC or MCC level) but also masters at connecting with others and addressing courageous topics within groups and individuals. They provide participants with substantive knowledge while also demonstrating, indirectly, how to create openness in any collaboration. Because our trainers are also experienced coaches, they work not only on behavioral or competency levels but also on underlying values and beliefs. This way, participants learn how to engage in constructive, open dialogue and elevate collaboration to a higher level.
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Clients' testimony
FAQ
Still have questions about our feedback sessions?
Find the answers in our frequently asked questions.